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The Centrality of Feedback in Teaching Business Communication and Improving Performance
Proceedings of the 2005 Association for Business Communication Annual Convention.
The Patient Handoff: A Comprehensive Curricular Blueprint for Resident Education to Improve Continuity of Care
Published April, 2012, Academic Medicine.
Communication APTitude for Leadership Success
Proceedings of the February, 2016 Conference on Organizational Communication: Traditions, Transitions, and Transformations. (Conference is held every 20 years.)