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Downloadable Documents
Raising the Bar on the Handoff - Explore Healthcare
Summit Handout
The tools used to understand communication skills ultimately are words and their special meanings.
Comparison Between Expressive and Outcome
Oriented Communication
I want to tell you something, but what is the purpose? What is my goal? How do I gauge success?
Flowchart for Outcome Oriented Handoff Communication
Strong handoffs are intended to accomplish something in another person; success is measured by outcome.
Publications for Explore Healthcare Summit
Raising the Bar - Powerpoint
Improving handoffs is not only about increasing the quantity and quality of information being transmitted.
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